General:
- We require a $30-$150 non-refundable deposit (price depends on desired service) when booking to secure all appointments, deposits go toward your service total.
- No refunds or exchanges.
- No other guests are permitted unless notified and approved before booking.
- No smoking/vaping during your appointment.
- We have the right to refuse service.
- Gift Cards are non refundable and cannot be redeemed for cash.
Reschedules/Cancellations/Etc:
- Reschedules must be made with 48hour notice and can be done via your confirmation email.
- All cancellations result in forfeiting your deposit.
- We will not accommodate early arrivals, we will only accept you into the studio at your scheduled appointment time.
- We have a 15 minute grace period, after 15 minutes your appointment will be automatically cancelled, and your deposit will be forfeited.
- If WE ever need to cancel your appointment you will be immediately refunded or we will reschedule you to a later date.
- No call/No shows: Your deposit is forfeited and you will be blacklisted.
Illness/Safety:
- If we feel you are ill at anytime during your appointment we have the right to refuse service immediately
- Masks are not mandatory
- For each appointment we ensure to: adhere to all municipal health guidelines regarding sanitization and proper protocols for permanent makeup establishments
- Failure to follow pre-care will result in your appointment being cancelled and deposit being forfeited
Payment Methods:Preferred payment method: E-transfer. We can also accept Visa, Mastercard, Amex, Google Pay, Apple Pay, Debit and Cash (we do not have cash on hand, it must be exact change)
We thank you for your understanding and cooperation in following our policies.